Privacy Policy

At Game Labs Junior, we are committed to protecting the privacy of our students and their families. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with applicable privacy standards and data protection regulations.

1. Information We Collect

We may collect the following categories of information when you interact with our services or website:

1.1 Contact and Registration Information

We collect personal information such as names, email addresses, phone numbers, age of students, and school details.
Purpose: To manage enrolments, communicate with parents/guardians, and personalise the learning experience.

1.2 Payment Information

Payment details are collected and processed via our secure third-party provider, Stripe.
Note: We do not store credit or debit card information on our servers.

1.3 Website Usage Data

We may collect technical data including IP address, browser type, device identifiers, and browsing behavior.
Purpose: To analyse website performance and improve user experience.

2. How We Use Your Information

The information we collect is used to:

• Deliver educational services, including course updates, communications, and student support.

• Improve our website and service delivery through analytics and performance tracking.

• Provide optional promotional updates, newsletters, and offers where you have provided consent. You may opt out at any time.

3. Data Sharing and Third Parties

We only share personal data where necessary and under strict privacy agreements:

3.1 Service Providers

We may engage trusted third parties to assist in hosting, payment processing, email communication, and other service operations. These providers are contractually required to use your data solely for the services provided and to maintain its confidentiality.

3.2 Legal Obligations

We may disclose personal data where required to comply with legal processes or government requests.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including:

• Encrypted transmissions

• Secure server environments

• Access restrictions to personal data

Please note that while we take every precaution, no method of online data transmission or storage is completely secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you or your child

• Request corrections or deletions of that information

• Withdraw consent for marketing communications at any time via the provided unsubscribe link or by contacting us directly

6. Children’s Privacy

Our programs are designed for children aged 7 and above. We collect personal information from minors only with the knowledge and consent of a parent or guardian. If you believe we have inadvertently collected information from a child without appropriate consent, please contact us immediately so we can take corrective action.

7. Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices, services, or legal obligations. The latest version will always be available on our website. Continued use of our services constitutes your acceptance of any changes.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: info@gamelabsjunior.com.au
Location: Sydney, NSW, Australia

Effective Date: 13 May 2025